Terms and Conditions
Thank you for visiting whitecloudcigarettes.com. By visiting this website you agree to the following Terms and Conditions. Please read carefully.
Copyright
All content on this site, including but not limited to text, graphics, photos, logos, icons, images, audio, and video clips are protected by the United States and International copyright laws. No portion of the information on this site may be copied or reproduced without prior written consent from White Cloud Cigarettes. Unauthorized use of any material on this site may violate copyright laws, trademark laws and any other applicable U.S. laws.
Trademarks
WC, White Cloud Cigarettes and other whitecloudcigarettes.com images, graphics, logos, icons and service names are registered trademarks of Lead by Sales, LLC.
Your Account
You are responsible for maintaining the privacy of your username and password, therefore upholding the confidentiality of your user profile. White Cloud Cigarettes only sells to adults 18 years or older who own and can obtain a credit card. Any purchasing customers found to be under the age of 18 will be refused service. Accounts and orders will be canceled immediately.
Use of Product
You must be 18 years of age or older to use products sold on this site. If you have any health conditions or if you are pregnant, please check with your doctor before using any White Cloud products containing nicotine.
Free Fling Facebook giveaway
To receive a free Fling, each White Cloud Fan must:
Shipping
Once your order is placed, your item will be sent out no later than the next business day. Items will be shipped ground unless you choose expedited shipping.
Returns and Exchanges
We are committed to our product and to your satisfaction. Please carefully review our returns and exchange policy.
Warranty
Our rechargeable products are covered by a 6 month limited manufacturer warranty. This warranty covers the original purchaser 6 months from the original date of purchase. A copy of original receipt and warranty exchange form must be provided at time of warranty exchange. This warranty does not cover nicotine filters. This warranty does not cover defects or damage caused by neglect, misuse, modification, alteration, or any use of the product other than that for which it is intended. Please include only defective items in return shipment.
Please download the warranty exchange form here.
Disposable products are not covered by warranty. An additional Assured 2 year warranty may also be purchased.
Returns
Unopened products purchased from whitecloudcigarettes.com may be returned within 10 days of purchase. A copy of original receipt must be provided at time of return. A copy of original receipt must be provided at time of return and is subject to 20% restocking fee. Cartridges cannot be returned for a refund under any circumstances. Packages of nicotine cartridges or any disposable products cannot be returned for refund.
White Cloud products purchased from a different retailer must be returned to that retailer. To return or exchange items, please securely package items with a copy of the original receipt and send to:
White Cloud Cigarettes
PO Box 1194
Tarpon Springs, FL 34688
White Cloud suggests obtaining a tracking number and/or insurance. White Cloud is not responsible for items lost or damaged by shipping carrier during transit.
If you have any questions regarding the Return or Exchange Policy, please contact us at 866-492-6310 or at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
.
Disclaimer of Warranties
White Cloud Cigarettes, it's advertisers and affiliates make no representations or warranties about this site, the information contained on this site, or any services or products received through this site. All information and use of this are provided "as is" without warranty of any kind. White Cloud Cigarettes, it's advertisers and affiliates hereby disclaim all warranties with regard to this site, the information contained on this site and any services or products received through this site, including all express, statutory, and implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. White Cloud Cigarettes, it's advertisers and/or affiliates do not warrant that the contents or any information received through this site are accurate, reliable or correct; that this site will be available at any particular time or location; that any defects or errors will be corrected; or that the contents or any information is free of viruses or other harmful components. Use of this site is solely at your own risk. User agrees that it has relied on no warranties, representations or statements other than in this agreement. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you but shall apply to the maximum extent permitted by law of your jurisdiction. White Cloud Cigarettes reserves the right to change the information contained on this site at any time without notice.
Applicable Laws
Any claim relating to this site are governed by the laws of the State of Florida, without giving effect to any principles of conflicting laws.
White Clouds Electronic Cigarettes look like tobacco cigarettes, but they're better than tobacco cigarettes in many ways.
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