White Cloud Cirrus Electronic Cigarette batteries and chargers are covered by a 6 month limited manufacturer warranty. This warranty covers the original purchaser 6 months from the original date of purchase. A copy of original receipt must be provided at time of warranty exchange.

• This warranty does not cover SimpleSmoke Cartridges.
• This warranty does not cover defects or damage to e-cigarettes caused by neglect, misuse, modification, alteration, or any use of the product other than that for which it is intended.
• Disposable products, such as the Fling, and e-cig cartridges, are not covered by warranty.
• To exchange a defective product please contact customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

The Assured Smoke 2 Year Warranty

Rest assured that you can smoke everywhere for at least two years! For just $29.95, the Assured Smoke 2 Year Warranty may be purchased online or at the nearest location.

• The extended warranty covers the purchaser for 2 years from original electronic cigarette starter kit purchase date.
• The warranty includes no hassle warranty exchanges at any kiosk location, and a free e-cig battery exchange starting 12 months from the original purchase.
• Valid for all non-disposable batteries, USB chargers, AC adapters and DC adapters.

Not valid for SimpleSmoke cartridges, the Maduro, Fling, or any disposable products. Dripping nicotine liquid into SimpleSmoke cartridges will void this warranty. Products that are handled with willful neglect are not covered under this warranty.